1. What Is A Cookie?

Cookies are small text files or pieces of information that are stored on your computer or mobile device (such as a smartphone or tablet) when you visit our Sites. A cookie will usually contain the name of the website from which the cookie has come from, the “lifetime” of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.

 

  1. What Do We Use Cookies For?

We use cookies to make our Sites easier to use and to better tailor the Sites and our products to your interests and needs. Cookies can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use of a website more convenient (for example by remembering preference settings).

Cookies may also be used to help speed up your future activities and experience on our Sites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how users use our Sites and to help us improve the structure and content of our Sites. We cannot identify you personally from this information.

Some third parties also serve cookies on our site. For example, we use Stripe as our secure payment processor and Intercom to provide customer service chat.

 

  1. What Cookies Do We Use?
    1. Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.

Cookie Type (Provider)

Purpose

How to Manage

Secure payment cookie (Stripe)

This cookie allows our site to make a credit card transaction securely without storing your credit card information.

Device type cookie (Stripe)

This cookie determines what device you are using in order to format the website accordingly.

Security cookie (EZ Education)

This cookie ensures visitor browsing security by preventing cross-site request forgery.

E-commerce cart cookie (woocommerce)

This cookie ensures the contents of your basket from our DoodleStore remain in your basket as you navigate to the payment page.

Session cookie (EZ Education)

This cookie holds data, including authentication data, used for the duration of the current browser session.

 

    1. Preference Cookies

These cookies allow a website to remember choices you have made in the past, like what language you prefer, or what your username and password are so you can automatically log in.

Cookie Type (Provider)

Purpose

How to Manage

Class and Subject cookies (EZ Education)

These cookies remember your preferences, for example, which class you most regularly check for progress.

Accept/refuse via browser settings

Customer service cookies (Intercom)

This cookie remembers details of previous interactions with our customer service chat in order to give you a more tailored service when used in the future.

Accept/refuse via browser settings

 

    1. Statistics Cookies

These cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions.

Cookie Type (Provider)

Purpose

How to Manage

Analytics (Google)

These cookies determine which pages have been visited in your browser and when. This data is anonymised, aggregated and analysed to help us develop our website to better serve the needs of our customers.

https://tools.google.com/dlpage/gaoptout

 

    1. Marketing Cookies

These cookies are used to determine whether you have arrived at our Site as a result of a previously-served advertisement, or to serve you an advertisement related to our Site after you have left.

Cookie Type

Purpose

How to Manage

Tracking (Google, Microsoft, Facebook, Twitter)

These cookies record a visit that your browser has made to our Site in order to serve more relevant advertisements in the future. Alternatively, they may be used to determine the success of a previously-served advertisement. These cookies are provided by the platforms on which we currently advertise or have advertised on in the past.

Accept/refuse via browser settings

 

  1. How Do I Manage Cookies?

Although most internet browsers are initially set up to automatically accept cookies, most internet browsers allow you to change the settings to block cookies or to alert you when cookies are being sent to your device.

In addition to the options provided above, you may refuse, accept or remove cookies from the Site at any time by activating or accessing the setting on your browser. Information about the procedure to follow in order to enable, disable or remove cookies can be found on your Internet browser provider’s website via your help screen.

Please be aware that if cookies are disabled or removed, not all features of the Site may operate as intended. For example, you may not be able to visit certain areas of our Site or you may not receive personalised information when you visit the Site.

If you use different devices to view and access the Sites (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

If you want to clean out all cookies left behind by the websites you have visited, here are links where you can download three programs that clean out tracking cookies:

http://www.lavasoftusa.com/products/ad-aware_se_personal.php

http://www.spybot.info/en/download/index.html

http://www.webroot.com/consumer/products/spysweeper/

 

  1. Useful Links

For browser-specific help with cookies:

Internet Explorer – https://support.microsoft.com/en-GB/kb/278835

Chrome – https://support.google.com/chrome/answer/95647?hl=en-GB

Firefox – https://support.mozilla.org/en-GB/kb/delete-browsing-search-download-history-firefox

Safari – https://support.apple.com/kb/PH5042?locale=en-GB

Opera – http://www.opera.com/help/tutorials/